We have several mini blog sections now: the regular blog, Lab Notes, and now Field Notes

The purpose of Field Notes is to communicate we do on a daily basis, methods we use, products we use, and how we overcome challenges.

Many people do not fully understand the scope of Lock Alchemy as a company. We are a physical security infrastructure company. That means we physically install and service the full spectrum of a home or businesses security needs. We are one of the few companies that call do this.

For example: We can repair a door, install a new lock, install a restricted high security key, run cable for electronic access control, install an alarm system on said door, and aim a camera at the door. Everything integrated.

There is a lot of confusion about how alarm systems work. Firstly, what is monitoring. Monitoring means there is a company dedicated to answering calls, alerts, responding to those alerts, and calling local police and fire. Self-monitored simply means that the system will notify YOU, the user, that something has occurred and it’s up to you how to proceed. Obviously, the small cost of having a monitored system is extremely beneficial. There are people handling the system 24/7 even when you sleep, are out of the house, or on vacation.  A monitored alarm system saves precious time in case of an incident and works for you around the clock. Obviously there are no guarantee with a professionally monitored alarm system. The police response and the actions of the perpetrator will play a large role in how things turn out.

Secondly, many people still think that most alarm systems use a telephone line (POTS which stands for Plain Old Telephone Service). Most modern systems are dual path – meaning that they communicate to a central monitoring station using internet AND cellular communication. It amazes us that many alarm companies still advertise that you don’t need a telephone line for their system. There are, however, still systems that use telephone lines. “Wireless” can refer to the fact that the sensors are not wired OR that the system communicates without a wired connection to a phone line.When trying to understand what someone is talking about a wireless alarm system it’s important to differentiate if they are talking about the communication method or the sensors. Wireless sensors can still be used on a system that communicates using a telephone line. Conversely, wired sensors can use wireless communication methods back to a central station.

There are still many companies that offer internet only monitored alarm systems. If the internet is out, the alarm is out. It’s a small risk but insignificant. Some suburbs such as University Heights, Beachwood, South Euclid, and Cleveland Heights are prone to frequent brown outs and other fluctuations in power which effect the internet.  It does save costs on monthly monitoring which is attractive to some customers. In our experience, it’s preferable to use a dual-path system.

There are advantages to wired and wireless sensors. In short, wired sensors are not defeated by cutting them. If anyone tells you that, run, because they don’t know enough about the alarm industry to try and sell you anything. The biggest downside is the cost and clean up of installing hardwired sensors.

 

In Summary of What We Provide

  • Installation of NEW wireless sensors
  • Installation of NEW hardwired sensors
  • Re-using some wireless sensors (some companies use proprietary sensors to prevent you from switching companies)
  • Re-using wired sensors/upgrading them
  • Panels that use internet AND cellular to communicate to the central station
  • We *can* do telephone line and internet only monitoring but advise against it

 

There are some industry terms, confusing marketing jargon, and ignorant sales people. If you have questions about alarm systems just reach out to us!

The Qolsys IQ 2 Alarm Panel is our go to panel for a residential security system. You may find that there is also a IQ2 Plus model. At this time, the only difference is that the IQ 2 plus model can also use Power G sensors.

Power G sensors are very good all around sensors for doors, windows, motion detectors etc. They do cost a little more than typical alarm sensors.

The main advantage of Power G sensors is their incredible range. The have the furthest range out of any wireless alarm sensor on the market. For larger homes that may need necessary. If a home doesn’t require the extended range Qolsys sensors will provide more than adequate performance and range.

Contact Lock Alchemy Locksmiths & Security today to learn more about our no contact alarm home monitoring solutions.

Lock Alchemy isn’t just “doing alarm system.” We’re disrupting the industry in several important ways.

Local

Recent events have taught us the importance of relying on local businesses. Frankly, large alarm companies will never care about your installation, system, user experience, and satisfaction like a local company. Local companies have less hoops to jump through to get in contact with someone about your issues and offer support. Research into large alarm companies will quickly reveal they have many upset customers.

Marketing

Large companies have huge marketing budgets and often times have aggressive sales tactics. You’ve probably received a number of sales flyers for an alarm system. Those ads cost money and that cost is passed on to you when you sign up. Large companies are notorious for door to door sales. They receive lists of recently sold properties and visit them trying to sell a new alarm system. These salesmen typically work heavily on commission. Meaning they only get paid when they sell you a system. They also make more commission when they sell upgrades and add-ons that you might not need or even understand.

Knowledge

Unfortunately, the sales people with these companies are often times not event the person who installs the system. This can create a breakdown in communication and expectations. We have knowledgeable staff that can educate potential customers, design systems, and install them. One point of contact. Because we are a full service security company we understand locks, doors, cameras, and other security issues. Everything is under one umbrella.

“FREE”

Is anything ever really free? Nope. Ads promise free sensors, cameras, and other perks. Read the fine print and you’ll discover that in order to use these “free” devices you need to upgrade to a more expensive package. Free is cheesy and deceptive.

Financing

Traditional alarm companies rely heavily on financing. No money down and free equipment actually just means that the monthly cost of your alarm system is unnecessarily high. Their return is all but guaranteed by their iron clad 3 year contracts that lock you in and have heavy penalties if you leave early. With our model, you own all your equipment day one. In fact, you could switch to another alarm company whenever you’d like. That’s why from day one we need to deliver as a company that will keep your support.

Purchasing all of the equipment at once can be a little expensive. We have a system to offer 6 monthly payments for the equipment. It’s not a lease or rental. You own your equipment day one.

Contracts

We’ve already mentioned the lengthy contracts and early termination penalties. We offer our service month to month. We mentioned that since you own your equipment you can terminate your service at any time or even switch to another alarm company. From day one we have motivation to make sure you are 100% satisfied with your system.

Another benefit of not having contracts is that it provides you another type of security – financial security. You can have services for one month or years then pause your monitoring in case of financial need. However, our low monthly rates are affordable enough that you probably wouldn’t notice the cost if you needed to save money on your monthly budget.

If you’re interested in a home security system contact us at info@LockAlchemy.com

Typically, we can install an alarm system the same day you call if your located in University Heights, South Euclid, Cleveland Heights, Shakers Heights, Beachwood, or other nearby cities.