Lock Alchemy is a locally owned and operated business.
We take the security of your house and business seriously. Our aim is to provide you the peace of mind you deserve, whether you are at home, works, or on the road. Backed by a highly trained team, we efficiently handle any problem in a timely manner. We are committed to providing friendly and exceptional service at an affordable rate.
We welcome you to contact us with questions about Lock Alchemy and the services we provide. We also provide free estimates! We look forward to hearing from you!
To provide peace of mind by protecting people and property with competence, compassion,
To deliver the latest in physical security and technology with unbeatable customer service,quality installations and outstanding customer service. All married together with industry leading hardware and software to create custom security solutions for homes and businesses.
Our unique vision is to be recognized in North East Ohio as the most trusted provider of lock and security services in the region. We aim to do this by magnifying our impact upon the lives of our customers, employees, vendors, and the community. Cleveland is home for us and we have no interest in becoming a security tech giant. By staying “small” we give ourselves the opportunities that matter most to us – keeping the people we love in the state we adore safe and secure. What’s more, we get the added bonus of granular quality control that means we can offer you top-notch security and service at hometown prices. And we think that’s pretty cool.
Phone, Email, Text messaging, online scheduling. We want you to know what’s happening and when.
Almost anything is possible with limitless time and resources. That’s not always feasible. Sometimes we repair things that could be replaced. We want customers to know what potential problems they may face.
Compassion & Patience
Life can be difficult. We are often on site during chaotic times. After an employee is fired, to prevent future break-ins, while moving into a new home. We strive to judge everyone favorably and treat them like a friend.
Sometimes we do messy work. We try our best to clean up so no one knows we were even there.
There are a lot of jobs out there. We chose this. We want to recognize every day, every job, every customer interaction for the awesome opportunity to do what we love.
Trust, Honesty & Paternship
Our customers trust us to secure their homes and business. We can only operate if we maintain that trust. We do that by doing excellent work and being good stewards of people’s security and finances. By doing so, we move from being a service company, to a trusted vendor, to a strategic partner.
“This doesn’t need to be replaced.” “This just needs serviced not replaced.” We “lose” an opportunity to make money but gain fans.
Quality products, services, and instillation.
Mark Selent M.A. found an outlet for his interest in tinkering, creating, internet technology and electronics when he entered the world of locksmithing & security. Previously, he worked in the Jewelry and High-End watch industry where he learned about security, customer service, and trust.
He is a founding Ambassador for Low Voltage Nation, a national organization dedicated to educating people about fulfilling careers in Low Voltage technologies and setting the #LVNgoldstandard for excellent work.
Member of the Society of Professional Locksmiths
IPVM Security Camera Installation Certified
Alula Alarm Certified
PDK Electronic Access Control Certified
Digital Watchdog Camera Certified
OpenEye Camera Certified